Privacy Policy

Last updated: 19 September 2026

Solverix Technologies Private Limited (“Solverix Technologies”, “Solverix”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly, transparently and securely.

This Privacy Policy explains what personal data we collect, how and why we use it, when we may share it, how long we retain it, and the choices and rights available to you when you visit https://solverixtechnologies.com/, submit an inquiry, communicate with us, or otherwise interact with our website and business.

1. Who We Are

Solverix Technologies Private Limited is a software development company providing services that may include custom software development, web and mobile application development, cloud and DevOps services, UI/UX design, e-commerce development, consulting, support and related technology services.

Our registered business contact details for this Policy are:

Solverix Technologies Private Limited
Office No. 4018, 4th Floor, 1 Aerocity NIBR Corporate Park,
Sakinaka, Andheri East, Mumbai, Maharashtra 400072, India
Email: info@solverixtechnologies.com
Call or WhatsApp: +91 982 0790 117
Business hours: Monday to Saturday, 9:30 a.m. to 8:30 p.m. IST
Sunday: Closed

2. Scope of This Privacy Policy

This Policy applies to personal data collected through:

• Our website and its contact, consultation, quotation or project inquiry forms.
• Email, telephone, WhatsApp and other business communications with us.
• Meetings, proposals, service discussions and business-development activities.
• Job applications or recruitment communications submitted through our website or official channels.
• Website analytics, security logs, cookies and similar technologies, where used.

This Policy primarily covers data for which Solverix determines the purpose and means of processing. When we process personal data on behalf of a client as part of a software-development, hosting, support or other contracted service, the client may be the organisation responsible for that data. In those circumstances, the applicable client agreement, data-processing agreement and the client’s privacy notice will govern that processing.

3. Personal Data We May Collect

The personal data we collect depends on how you interact with us.

3.1 Information You Provide to Us

We may collect:

• Your full name.
• Business or company name.
• Job title or professional role.
• Email address.
• Telephone or WhatsApp number.
• Country, city or business location.
• Project requirements, budget information, expected timeline and service interests.
• Messages, attachments and other information included in an inquiry or communication.
• Records of calls, meetings, emails, proposals and follow-up communications.
• Billing, tax and payment-related details when you become a client, as required for a transaction or by law.
• Recruitment information such as your resume, employment history, education, skills, portfolio and any information you choose to include in a job application.

Please do not submit sensitive personal information, passwords, production credentials, confidential source code, health information, financial account credentials or another person’s data through a general website inquiry form unless we have specifically requested it through an appropriate secure channel.

3.2 Information Collected Automatically

When you use our website, we or our authorised service providers may automatically collect limited technical and usage information, such as:

• Internet Protocol address.
• Browser type and version.
• Device type, operating system and screen information.
• Pages visited, buttons clicked and time spent on pages.
• Date and time of access.
• Referring page, campaign source or search information.
• Approximate location derived from an IP address.
• Cookie identifiers and similar technical identifiers.
• Diagnostic, performance, error and security logs.

We use this information to operate the website, understand website performance, prevent misuse, improve user experience and evaluate our marketing activities. Where applicable law requires consent for non-essential cookies or similar technologies, we will request that consent before activating them.

3.3 Information Received from Other Sources

We may receive personal data from:

• A company, colleague or referral partner who introduces you to us.
• Business directories and professional networking platforms.
• Social media and messaging platforms when you contact or interact with us there.
• Analytics, advertising or campaign platforms, where lawfully used.
• Publicly available sources relevant to a genuine business inquiry.

If you provide another person’s personal data to us, you should have the authority to do so and should make them aware of this Privacy Policy where appropriate.

4. How We Use Personal Data

We may use personal data to:

• Respond to inquiries, requests, calls and messages.
• Understand your business needs and recommend relevant services.
• Schedule consultations, demonstrations or meetings.
• Prepare estimates, proposals, statements of work and contracts.
• Provide, manage, support and improve contracted services.
• Communicate about project progress, support requests and account matters.
• Process invoices, payments, taxes and business records.
• Operate, maintain, secure, troubleshoot and improve our website.
• Analyse website traffic, campaign performance and user interaction.
• Send service-related notices and, where permitted, relevant business updates.
• Manage recruitment, evaluate applications and communicate with candidates.
• Protect our systems, clients, users, employees, rights and property.
• Detect, investigate and prevent fraud, abuse, security incidents and unlawful activity.
• Comply with legal, regulatory, tax, accounting and contractual obligations.
• Establish, exercise or defend legal claims.
• Complete a corporate transaction such as a merger, acquisition, restructuring or transfer of business assets, subject to appropriate safeguards.

We do not sell or rent your personal data.

5. Legal Grounds for Processing

Depending on the context and the law that applies, we process personal data on one or more of the following grounds:

• Your consent for a specified purpose.
• Steps requested by you before entering into a contract.
• Performance of a contract with you or the organisation you represent.
• Compliance with a legal obligation.
• Our legitimate business interests, where recognised by applicable law and not overridden by your rights, such as responding to business inquiries, protecting our website and improving our services.
• Other uses permitted under applicable data-protection law.

Where we rely on consent, you may withdraw it through the contact details in this Policy. Withdrawal will not affect processing already carried out lawfully before the withdrawal. It may, however, limit our ability to provide a requested feature or communication that depends on that consent.

6. Cookies and Similar Technologies

Cookies are small files or identifiers stored on or accessed through your device. Our website may use:

• Strictly necessary cookies to provide core website functionality, security and form operation.
• Preference cookies to remember choices and settings.
• Analytics cookies to understand website usage and performance.
• Marketing cookies to measure campaigns or support relevant advertising, if such tools are enabled.

You can control cookies through our cookie settings tool, where available, and through your browser settings. Blocking some cookies may affect website functionality. Non-essential cookies should remain disabled until you provide consent where applicable law requires it.

If Solverix uses analytics, embedded media, chat widgets, advertising pixels or similar third-party tools, the cookie notice and consent interface should identify those tools and provide an easy way to accept, reject or change non-essential cookie choices.

7. How We Share Personal Data

We may share personal data only where reasonably necessary with:

• Authorised employees and contractors who require access for their work.
• Hosting, cloud, security, communication, CRM, analytics, form-processing and IT service providers.
• Professional advisers such as lawyers, accountants, auditors and insurers.
• Banks, payment processors and tax authorities where relevant to a transaction.
• Business partners or subcontractors involved in a requested service, subject to suitable contractual safeguards.
• Government authorities, regulators, courts or law-enforcement bodies when required by law or a valid legal process.
• A buyer, investor, successor or adviser in connection with a proposed or completed corporate transaction.

We expect service providers handling personal data for us to use it only for authorised purposes and to apply appropriate security and confidentiality measures.

8. International Data Transfers

Some service providers, cloud systems, communication tools or clients may operate outside India. As a result, personal data may be processed in another country. Where such a transfer occurs, we will take measures required by applicable law, which may include contractual protections, access controls, vendor assessments and other safeguards.

9. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to respond to an inquiry, manage a business relationship, provide services, maintain security, meet tax and accounting requirements, resolve disputes and comply with law.

Retention periods vary according to the type of data, the nature of our relationship, contractual requirements, legal limitation periods and operational needs. When personal data is no longer required, we will delete it, anonymise it or securely restrict its use, unless continued retention is required or permitted by law.

10. Data Security

We use reasonable technical and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss or misuse. These safeguards may include access controls, authentication, encryption where appropriate, secure hosting, backups, monitoring, confidentiality obligations and vendor controls.

No internet transmission or storage system can be guaranteed to be completely secure. You should use appropriate care when sending information online and should not share passwords or production credentials through unsecured website forms.

11. Your Choices and Rights

Subject to applicable law and any permitted exceptions, you may have the right to:

• Ask whether we process your personal data and request access to relevant information.
• Ask us to correct, complete or update inaccurate personal data.
• Ask us to erase personal data that is no longer required or is being processed unlawfully.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing where applicable.
• Request a portable copy of certain personal data where applicable.
• Opt out of promotional email or messaging communications.
• Raise a grievance about our handling of personal data.
• Nominate another person to exercise rights on your behalf where applicable law provides that right.
• Complain to a competent data-protection authority or other regulator.

To make a request, email info@solverixtechnologies.com with the subject line “Privacy Request”. Please describe your request clearly. We may ask for limited information to verify your identity and protect personal data from unauthorised disclosure. We will respond within the period required by applicable law.

You can unsubscribe from marketing emails by using the unsubscribe option in the message or by contacting us. You may still receive essential service, project, security, invoice or legal communications where relevant.

12. Children’s Privacy

Our website and services are primarily intended for businesses and adults. They are not directed to children, and we do not knowingly seek to collect personal data from a child through our general website forms. If you believe a child has submitted personal data to us without appropriate authorisation, contact us so that we can take suitable action.

13. Third-Party Websites and Platforms

Our website may link to third-party websites, social networks, WhatsApp, maps, embedded content or other external services. Those third parties control their own privacy practices. This Privacy Policy does not govern their websites or services, and we encourage you to review their privacy notices before providing personal data.

14. Data Processed for Clients

During a client engagement, Solverix may process personal data contained in software, databases, support tickets, test environments or other systems controlled by the client. In such cases, Solverix generally processes that data only on the client’s documented instructions and under the applicable service and data-processing agreements.

If your request concerns personal data held in a client-controlled product or service, please contact that client first. We will assist the client as required by our contract and applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, our services or our data-handling practices. The revised version will be posted on this page with a new “Last updated” date. If a change materially affects how we use personal data, we will provide additional notice where required by law.

16. Contact and Grievance Redressal

For privacy questions, requests or grievances, contact:

Privacy and Grievance Contact
Solverix Technologies Private Limited
Office No. 4018, 4th Floor, 1 Aerocity NIBR Corporate Park,
Sakinaka, Andheri East, Mumbai, Maharashtra 400072, India
Email: info@solverixtechnologies.com
Call or WhatsApp: +91 982 0790 117
Business hours: Monday to Saturday, 9:30 a.m. to 8:30 p.m. IST
Sunday: Closed

Please use the subject line “Privacy Grievance” for a complaint. We will acknowledge and address grievances in accordance with applicable law.